Who We Are and What This Covers

faltherion operates from Stockland Glendale, 59/387 Lake Rd, Stockland Glendale NSW 2200, Australia. This policy applies to all personal information we collect through our website, educational programs, consultations, and any other interactions you have with us.

When we say "personal information," we mean data that identifies you or could reasonably identify you. Financial planning involves handling sensitive details about your life, and we recognize the responsibility that comes with that.

Information We Collect

What You Provide Directly

Most of the information we have comes directly from you. This happens when you:

• Fill out contact forms or inquiry submissions on our website
• Register for our strategic financial planning programs
• Schedule consultations or educational sessions
• Subscribe to our newsletters or learning materials
• Participate in workshops or training events
• Communicate with us via email or phone

The specific details might include your name, email address, phone number, location, professional background, and information about your financial education goals. We only ask for what's genuinely relevant to providing you with helpful resources.

Information Collected Automatically

Like most websites, ours collects some technical data automatically. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve the user experience and understand which educational content resonates most with visitors.

We don't use invasive tracking methods. Standard cookies help us remember your preferences and analyze site traffic patterns. You can disable cookies through your browser settings, though some features might not work as smoothly.

How We Use Your Information

Your data serves specific purposes. We use it to:

• Respond to your inquiries about our financial education programs
• Provide information about upcoming courses and learning opportunities
• Send educational materials and resources you've requested
• Improve our website functionality and content relevance
• Comply with legal obligations under Australian law
• Maintain records of our interactions for quality and training purposes

We won't use your information for unrelated marketing purposes without your explicit consent. If you sign up for program updates, you'll receive those updates. But we won't suddenly start promoting unrelated services.

Sharing and Disclosure

When We Might Share Your Data

There are limited circumstances where we share information with others:

• Service Providers: We work with trusted companies that help us operate our website, process payments, or send emails. These providers only access the data they need to perform their specific functions and are contractually bound to protect your privacy.
• Legal Requirements: If Australian law requires us to disclose information, we'll comply. This might happen in response to court orders, regulatory investigations, or other legal processes.
• Business Transfers: Should faltherion ever merge with another organization or transfer ownership, your information would be part of that transition. We'd notify you beforehand and ensure the new entity respects this privacy policy.

We don't share data for advertising purposes or with data brokers. Your information supports our educational mission, not external marketing campaigns.

Data Security Measures

Protecting your information isn't just about technology. It's about creating systems that minimize risk at every point.

We use industry-standard security measures including encrypted connections (SSL/TLS), secure servers, and restricted access controls. Only team members who genuinely need access to perform their roles can view your personal information.

But here's the reality: no system is completely impenetrable. We can't promise absolute security because that would be misleading. What we can promise is that we take reasonable precautions, stay current with security best practices, and respond promptly if any issues arise.

If a data breach ever affects your information, we'll notify you as required by Australian privacy law and work to minimize any potential harm.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. These aren't just theoretical concepts. You can actually exercise them.

Data Retention

We don't keep your information longer than necessary. But "necessary" depends on the type of data and legal requirements.

Once data reaches the end of its retention period, we securely delete or anonymize it. Anonymized information can't identify you personally and might be retained for statistical analysis.

International Data Transfers

Your information primarily stays within Australia. However, some of our service providers operate internationally, which means your data might be processed on servers located overseas.

When this happens, we ensure those providers maintain adequate data protection standards. We use contractual safeguards and only work with companies that respect privacy principles consistent with Australian law.

You should know that different countries have different privacy laws. If your data is processed in a jurisdiction with weaker protections, we take extra precautions to fill those gaps.

Children's Privacy

Our services target adults interested in financial education. We don't knowingly collect information from anyone under 18 years old.

If we discover we've inadvertently collected data from a minor, we'll delete it promptly. Parents or guardians who believe their child's information ended up in our systems should contact us immediately.

Third-Party Links

Our website occasionally links to external resources that might interest you. But once you click through to another site, their privacy policy applies, not ours.

We can't control how other organizations handle your data, so we encourage you to read their privacy policies before sharing any personal information. Just because we link to something doesn't mean we endorse their privacy practices.

Changes to This Policy

Privacy practices evolve. Laws change. Technology advances. When we update this policy, we'll post the new version here with a revised effective date.

For significant changes that affect how we use your information, we'll notify you directly via email if we have your contact details. We won't make major changes without giving you a heads up.

Checking back periodically makes sense, especially if you haven't visited in a while. We date each version clearly so you know when updates occurred.

Your Consent

By using our website and services, you acknowledge that you've read this privacy policy and understand how we handle your information. If you don't agree with these practices, you should discontinue using our services.

For specific activities like joining our mailing list or enrolling in programs, we'll ask for explicit consent at the time. That consent remains valid until you withdraw it.